1. Registration, Installation & wiring charges are Non-refundable. The warranty of cat5 wire would be 6 months from the date of installation.

2. The internet connection is for a single PC. M/s Ecreado Network Solutions Pvt. Ltd. would not be responsible for the internet shared by a customer & the responsibility would be of the customer.

3. The customer of M/s Ecreado Network Solutions Pvt. Ltd. services is not allowed to resale the internet service.

4. M/s Ecreado Network Solutions Pvt. Ltd. may revise the tariff anytime from time to time at its sole discretion.

5. Static IP allocated to the customer are non-portable& shall continue to remain the properties of M/s Ecreado Network Solutions Pvt. Ltd.

6. M/s Ecreado Network Solutions Pvt. Ltd. shall be free to update internet access progressively to bring in new features.

7. Those customers who have Wi-Fi routers would be responsible for the use of the internet by their device and hence should have proper security measures placed for their devices. We would not be responsible for the same.

8. The service is provided on an AS IS and AVAILABLE basis without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement or implied warranties of merchantability of fitness for particular purpose. No advice or information given by M/s Ecreado Network Solutions Pvt. Ltd. or their respective employees shall create a warranty. M/s Ecreado Network Solutions Pvt. Ltd. does not warrants that the service will be uninterrupted or error free or that any information software or other materials accessible on the service is free of viruses, worms, Trojan horses or other harmful components.

9. Under no circumstances shall M/s Ecreado Network Solutions Pvt. Ltd. be liable for any direct, indirect, incidental, special, punitive. or consequential damages that result in any way from customers use of or inability to use the service or to access the internet or any part thereof, or customers reliance on or use of information, services or merchandise provide on or through the services, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission, or any failure of performance.

10. Force Majeure: If anytime during the continuance of M/sEcreado Network Solutions Pvt.Ltd.the performance in whole or part any obligations under it shall be prevented or delayed by reason of war, hostility, act of public enmity, civil commotion, sabotage, fire, flood explosion, epidemic, quarantine restrictions, strike, lookout or act of GOD etc., customer shall not have any claim for damage against M/s Ecreado Network Solutions Pvt. Ltd. In respect of such non-performance or delay in performance of M/s Ecreado Network Solutions Pvt. Ltd.

11. Arbitration of Disputes: In the event of any disputes or differences arising from the provisions of services offered by M/s Ecreado Network Solutions Pvt. Ltd., the matter shall be referred to arbitration under Section 7(B) of the Indian Telegraph Act, 1885, including any amendments thereto as applicable from time to time. Furthermore, all disputes shall fall under the jurisdiction of the courts of law in Mumbai

12. Payment of bills: It would be the responsibility of the customer to make the payment to M/s Ecreado Network Solutions Pvt. Ltd. for the services. M/s Ecreado Network Solutions Pvt. Ltd. would disconnect the service in case of non-receipt of payment without giving any notice to the customer.

13. We are not responsible for DVR without Static IP