1. Information Collection

We collect necessary personal and technical information for providing internet services, including customer registration details, installation details, and service usage data.

2. Use of Information

We use collected data to manage customer accounts, provide customer support, improve service quality, and ensure compliance with applicable laws and regulations.

3. Data Sharing & Disclosure

We do not sell or distribute customer data to third parties. However, we may disclose information if required by law, regulatory authorities, or to prevent fraud and service misuse.

4. Security Measures

Customers using Wi-Fi routers are responsible for their own device security. We recommend proper security measures such as strong passwords and encryption to protect against unauthorized access.

5. Service Usage & Liability

The internet service is provided on an "AS IS" basis. We do not guarantee uninterrupted service and are not responsible for security risks such as viruses or malware.

6. Static IP and Data Ownership

Allocated static IPs remain the property of Ecreado Network Solutions Pvt. Ltd. and are non-transferable.

7. Payment & Service Termination

Customers are responsible for timely payments. Failure to pay may result in service suspension without prior notice.

8. Updates to Policy

We reserve the right to modify this Privacy Policy at any time. Customers are encouraged to review this page periodically for updates.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

Email: support@ecreado.com

Call: +91-9833119958